Effective Date: 21/05/2025
We at CmvTechSolutions (a tech-division under Colorful Minds Ventures) , the developers of the Thola App, respect your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use the THOLA App, which connects users with highly screened and reliable nearby service providers across various industries.
1.Information We Collect
We collect the following types of information when you use the Thola App:
a. Personal Information
Full name, phone number, email address
b. Location Data
Real-time GPS location to provide emergency and nearby services
c. Service Usage Data
Types of services requested or provided
Communication logs (e.g., call/chat within the app)
2.How We Use Your Information
We use your data to:
-Connect you with nearby service providers
-Provide and improve the functionality of the app
-Communicate service updates or notifications
-Ensure safety, legal compliance, and fraud prevention
-Personalize user experience and service suggestions
3. Data Sharing and Third Parties
We do not sell your data to third parties. However, we may share your data with the following:
Service Providers: We may share data with third-party service providers who assist in delivering the app’s functionality.
4. Data Security
We implement security measures to protect your data from unauthorized access, alteration, or deletion. However, no system is completely secure, and we cannot guarantee the absolute security of your information.
5. Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you wish to request deletion of your data, you can contact us at the contact information below.
6. Your Rights
You have the right to:
-Access the personal data we hold about you.
-Request correction or deletion of your personal data.
-Object to the processing of your personal data in certain circumstances.
-You may withdraw your consent to location sharing at any time (may affect app functionality)
-If you wish to exercise these rights, please contact us using the contact details below.
7. Children’s Privacy
The Thola App is not intended for children under the age of 13. We do not knowingly collect or store data from children under 13. If we become aware that a child under 13 has provided personal data, we will delete it immediately.
8.Third-Party Links and Services
The app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
9.Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the app means you agree to the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Colorful Minds Ventures (Thola App Team)
Email: support@cmvtechsolutions.com